FAQ

Please email event questions to support@octobersaves.freshdesk.com.

You sure can! Simply click the “Make a Flat Donation” button and make your donation in the amount you choose. This donation will not be subject to change based on the save total for your goalie.

Absolutely! You can click the “Make a Flat Donation” button and donate whatever additional amount you would like to make.

Yes, your donation is tax deductible according to both current U.S. and Canadian tax law. You will be emailed a receipt for either U.S. tax or Canadian tax purposes.

The October Saves Goalie Challenge is a 501(c)(3) non-profit organization and its Federal Tax ID number is 45-3533525.  In order to meet Canadian tax laws, all Canadian donations will stay within Canada and run through CHEO’s charitable foundation.  All Canadian donations will go to CHEO.

No problem! Contact support@octobersaves.freshdesk.com and we can adjust your amount.

Registration begins September 1. Goalies should track their saves from October 1 – October 31. Pledges and donations will be tracked during the month of October. All donations should be collected by November 10th to qualify for event rewards and prizes.

Prizes and rewards will be announced on November 11th based on money collected by midnight November 10th. Money can still be collected after this date, but November 10th is the final date to be eligible to win prizes.

We have so many fantastic opportunities to win rewards and prizes it requires an entire page on this website! Click the PRIZES button at the top left of the homepage to see all the awesome items you can win!

Rewards and prizes will be awarded based on actual donations received by November 10th. On November 11th, we will tabulate the winners and award our top fundraising goalies. All prizes will be mailed to the goalies shortly thereafter.

October Saves money benefits cancer research facilities and services including the Inova Schar Cancer Institute, Life with Cancer Center, Children’s Hospital of Philadelphia, Dana-Farber Cancer Institute and CHEO. Money also helps fund The October Saves Scholarship with The Goalie Guild.

Matching gift forms from the donor’s employer should be sent to:
 
The October Saves Goalie Challenge
Attn: Matching Gifts
46164 Westlake Drive, #650340
Sterling, VA 20165
 
Once a matching gift form is received it will be processed within 72 hours. Once confirmation of the original gift is made, the form is mailed immediately to the company making the matching gift. Matching gift amounts will be credited to your account only when the check has been received. Corporate checks can be written to The October Saves Goalie Challenge.
 

Yes, contact customer support and we can initiate a refund minus processing fees.

We suggest you share your goalie’s link on Facebook or other social media platforms.  You will find social media icons below your goalie’s name on their dashboard.  Click these to share on Facebook, Twitter or to create a link to share on other platforms and through email.
 
Donations from Facebook are mailed at the first of the month and take 2 weeks or more to receive. The check arrives without the appropriate details to credit goalies for their fundraising efforts.They also do not provide the necessary information for October Saves to send donors a tax receipt for their donation.  For these reasons, we are unable to count funds raised through Facebook for our competition. Of course, if you are looking to raise additional money for cancer research, then we greatly appreciate your efforts.